Acceptance of these terms
By accessing or using this website, you agree to these Terms & Conditions and our Privacy Policy. If you do not agree, please do not use the website.
In these terms, “Lotus Media Marketing”, “we”, “us” and “our” refer to the Lotus Media Marketing service. The website and service are developed and powered by Dhanita Technologies Pvt. Ltd.
Website purpose
This website provides general information about social media strategy, content creation, account support, community management, reporting and related services. It is intended to help prospective clients understand our approach and contact us for a tailored discussion.
Website content is not professional legal, financial, tax or investment advice and should not be treated as a substitute for advice from an appropriately qualified professional.
Enquiries and service engagements
Sending a message, requesting a quote or discussing a package does not by itself create a client relationship, reserve team capacity or require either party to proceed.
A service engagement begins only after the parties agree the applicable scope, deliverables, responsibilities, fees, payment terms, timeline, revision allowance and any other material conditions in writing. If a signed proposal, statement of work, order, invoice or service agreement conflicts with these website terms, that engagement-specific document will govern to the extent of the conflict.
Client information and responsibilities
If you engage us, you are responsible for providing accurate, complete and timely information, materials, approvals and access reasonably required for the agreed work. You must have the necessary rights and authority to provide all names, logos, images, footage, music, testimonials, account credentials and other material supplied to us.
You remain responsible for reviewing and approving content before publication unless the service agreement expressly authorises another process. Delays in information, access, feedback or approval may affect schedules and deliverables.
Third-party platforms
Social media channels, messaging services, advertising systems and other third-party platforms operate under their own terms, policies, algorithms and technical requirements. Those platforms may change features, restrict accounts, remove content, experience outages or alter distribution without our control.
You are responsible for complying with the terms and policies applicable to your accounts and industry. We may decline or stop activity that we reasonably believe is unlawful, misleading, harmful, infringing or contrary to a relevant platform policy.
No guarantee of specific results
Social media performance is influenced by audience behaviour, market conditions, platform changes, competition, content quality, account history, available budget and factors outside our control. We therefore do not guarantee a particular number of followers, impressions, views, leads, collaborations, sales, ranking position, engagement rate or timeframe for growth.
Examples, case studies, projections and recommendations are illustrative and do not promise that another account will achieve the same result.
Packages, quotations and payment
Package descriptions on this website indicate general levels of support and are not fixed offers. Final activities, quantities, turnaround times, fees, taxes, payment schedules, revision limits, pausing rights, cancellation terms and refund eligibility will be stated in the applicable written proposal or service agreement.
Unless a written engagement document says otherwise, nothing on this website creates a right to a particular price, package capacity, promotional term or refund.
Intellectual property
The website design, Lotus Media Marketing branding, text, graphics, motion treatments and other website material are owned by or licensed to Lotus Media Marketing and its service developer. They may not be copied, republished, sold, modified or used commercially without prior written permission, except where applicable law permits.
Ownership and usage rights for strategies, working files, drafts, designs, videos, copy and final deliverables created during a paid engagement will be governed by the applicable written agreement. Third-party fonts, music, stock assets, templates, platform elements and software remain subject to their own licences.
Acceptable website use
You must not:
- Use the website for unlawful, fraudulent, abusive or misleading activity.
- Attempt to gain unauthorised access to the website, server, communication systems or data.
- Introduce malicious code, overload the website or interfere with its normal operation.
- Scrape, reproduce or exploit website content at scale without written permission.
- Misrepresent your identity, authority, brand ownership or intended use of our services.
Availability and changes
We may update, suspend, restrict or discontinue any part of the website, package description or planned feature without prior notice. The “Live Growth Tracker” is described as an upcoming feature and is not a promise that it will be released by a particular date or with particular functionality.
We aim to keep website information useful and current but do not warrant that it will always be uninterrupted, error-free, complete or suitable for every purpose.
Liability
To the maximum extent permitted by applicable law, Lotus Media Marketing and its developer will not be liable for indirect, incidental, special or consequential loss arising only from use of, inability to use or reliance on this informational website or a third-party link.
Nothing in these terms excludes or limits a liability that cannot lawfully be excluded or limited. Any liability relating to a paid service engagement will be governed by the applicable service agreement and applicable law.
Responsibility for supplied material
You are responsible for claims or losses arising from material, instructions or account access you provide where you do not have the necessary rights, permissions or authority, or where your requested use is unlawful. Any detailed indemnity applying to paid services must be stated in the relevant service agreement.
Governing law and disputes
These website terms are governed by the laws of India. The courts having competent jurisdiction at the principal place of business of the relevant contracting entity will have jurisdiction, subject to any dispute-resolution process agreed in writing for a paid engagement and any mandatory rights available under applicable law.
Changes to these terms
We may revise these terms to reflect changes to the website, services, business practices or legal requirements. The revised version will be published on this page with an updated effective date. Continued use after publication means the revised terms apply to subsequent website use.
Contact us
Questions about these Terms & Conditions may be sent to: